Public Storage

PLEASE DO NOT USE THIS STORAGE FACILITY AND THIS IS WHY:
1) they jack-up the price after three months
2) you have to give them a 30 day notice or pay another month
3) when moving out time (end of the month) it is like the 405 freeway during rush hour
4) there’s only two carts to load your stuff and everyone has to share. If none is available, you are out of luck
5) hardly have any parking space
6) the accessing hours are a joke.

PLEASE SAVE YOURSELVES FROM THIS FACILITY. YOU CAN FIND BETTER AREAS AND BETTER SERVICE. I FOUND A PERFECT SPACE IN WESTMINSTER. IT WORTH THE DRIVE NEAR HUNTINGTON BEACH BY THE 405. The customer service there is like going from night to daylight

Miguel was very helpful help me set my ps app thanks.

I got a warning message I was at their facility after 5pm and asked not to be there after 5pm because they want to be courtious to neighbors. I was there at about 5pm, no more than 10 minutes, and surely did not disturb anyone. I tried to reply to their message, but it did not go through as it was a blocked message. I tried to tell them it was ridiculous that being there after 5pm was to late. Even banks are open past 5pm. I am looking for another place. How could someone working 9 to 5 get to their things after work?

On a positive note, we’ve had storage here for over a year and never had any rodents, water damage, etc. So this is good news.

The reason for the lower rating is they will hike your prices with virtually no notice, about 30 days notice. Our rates nearly doubled the first year.

Also, their access hours are shorter than industry standard. Just about every other storage facility in the area opens at 8 AM and you cannot access your unit until 9:30 AM here. Plus, they are always closed by dark, either 5 or 6 PM. For the premium price, it would certainly be nice to have longer hours, starting earlier in the day, and evenings during the summer when it’s daylight until after 8 PM.

Overall, decent place, but be cognizant that your introductory price is truly introductory so unless you can lock them into a longer-term contract, expect increased prices, somewhat dramatic, quickly.

Went to look at a storage unit for a temporary situation. Ashley was kind, helpful, and gave me the information I needed.