41 Brookline, Aliso Viejo, CA 92656
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The manager is so professional. One of her coworkers had a falling accident. She took control of the situation and continued to provide excellent customer service. The units are a little pricey in comparison to other Public Storage facilities. I guess this is what we tolerate for the area and safety.
Great experience all around. Cheers to whomever hired Gris———-!
Ayla provided quick and friendly service. Everything was explained clearly and any questions were promptly answered. Overall great experience.
Super friendly and professional service at this location! Big shout out to Brianna for the excellent service!!
I have had a 5x10 sized unit and in the span of less than a year and a half, the price has gone up from $143 (for 5 months) to $199 and now to $229. I called to ask if I can have my rate frozen at $199 because it was absurd and basically highway robbery to raise it that much in such a short amount of time. Nope sorry - it's $229 now. On the same token though, they are currently advertising online for the same space size for $147/month. So beware - Your price will go up within 6 months and then again every 6-8 months after that.
Their only suggestion was that I could move my entire unit to another unit on property to get the $147/month rate...because that makes perfect logical sense and not a complete waste of their customer's time and money. Eff you very much, I'll take my business elsewhere. That said, if you don't want to be legally robbed - don't rent space from them.