1909 Old Middlefield Way, Mountain View, CA 94043
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We booked on-line expecting a very automated service, but were very pleased to receive a phone call from the facility manager double-checking to see if we had any questions or issues. All-in-all, it was a very good experience.
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Property was unsecured and gate was left open. The property manager was not available to address this. I would not leave anything here as this company is extremely unresponsive to security threats.
The nicest management ever! They’ve texted and even called me to remind me to update my credit card info and avoid a late fee. How awesome is that?
Jenny was very welcoming when I arrived. She has excellent customer service and a happy spirit.
It's important to have GOOD customer service and to be personable.
Thank you Jenny. Happy New Year!