Public Storage

Jennifer help me cancel rate hike for 6 months & got approve for 6 months cancellation. She help me make sure the space always secure & safe. I am so happy with her excellent services

Jennifer helped me a lot during the whole process and explained convenience of using public storage app to get space access quicker. Also they have wide selection of packing supplies of moving.

Jennifer manager help me with moving into space and notice my lock not secure on the door. Helping me quick access by setting up Public Storage App on cellphone get in and out of gate as well helping with close my account. And updated my new home address to get refund check in the mail. Jennifer went above and beyond to have fabulous experience at Public Storage at Palo Alto.

To whom it may concern I’ve been a long time customer here at public storage and Karen helped me here and Palo Alto. I was needing a rent decrease and Karen submitted a rent decrease request which was approved. Everything was soft I truly appreciate her for all of her hard work and all of her professionalism and understanding as a customer I truly appreciate all the help that I had received and I am so happy that you have an employee such as Karen working here and Palo Alto.

The property manager provided me with excellent customer service when we needed it the most, I Thank Public storage for their great customer service and great knowledge in self storage i would definitely recommend this property to anyone looking for a great service and experience!!