Public Storage

Prices are hight and not worth it

I was a customer of this location from October 2024 until today (2/28/25). Throughout, I had an excellent experience at Public Storage, thanks to Teresa! From the moment I walked in, until my last day, she was super friendly, professional, and incredibly helpful.

**Notably, today while I was moving my belongings out (I was there between around 10:20 a.m. to about 11:45), I saw Teresa handle a frustrated customer who was having trouble accessing their unit. Instead of getting flustered, Teresa stayed calm, listened patiently, and immediately found a solution. She helped troubleshoot the issue, and gave them individualized attention, even as she had to manage the both the Pacific and Delaware locations (next door).

When it was my turn, she made the process smooth and easy, answering all my questions and going out of her way to help me. It’s clear Teresa genuinely cares about her customers and goes above and beyond to make sure they’re taken care of.

Note: My serious suggestion for this location would be to acquire more customer service associates on premises, and more dollies for moving. It’s unfair to have one person be penalized because of understaffing or lack of equipment. These are the company’s responsibility. Thanks!

Clean facility. always friendly service. customer service actually cares. easy reservation to rental process.

Wonderful experience. Oscar was supremely helpful getting us the storage space we needed. Moving was stressful, thank you for making our storage needs so effortless. We appreciate the service and support so much!

Teresa solved all my storage needs. Highly recommended