Public Storage

San Mateo
4
based on 20 reviews
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Contact Details

2222 S Delaware St, San Mateo, CA 94403

165040310**

publicstorage.com

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Public Storage Customer Reviews
Melvin Tiangsing
21/09/2024
Review:

Very good service, Cesar was very helpful with all of our questions and will go above and beyond to make sure you’re taken care of

Tully
09/09/2024
Review:

Chris & Oscar were very helpful

Lisa Betts-LaCroix (LisaBL)
07/09/2024
Review:

Think twice about using this facility (or at the very least ask them if they’ll guarantee pricing). Bait and switch! I came into my storage unit at $205 a month and three months later it was raised to over $250 and before my first year was up into the mid $300s. That’s a huge price increase in less than a year and clearly it’s because they can get away with it. Once you stuff is in their storage unit, you’re less likely to move. The facilities themselves are fine and the man who works there is pretty consistently available, but not very helpful. It’s like he’s not too sure of what’s going on there and his answer to everything is “I don’t know. It has to go through the app.”

I see there are a few other reviews that talk about the bait and switch policy and I can’t believe there aren’t more but assume some people just don’t notice how much their rates have gone up . Since I’m on auto pay, it took me a few months to notice.

Kent Yoshimoto
04/09/2024
Review:

Team very helpful

Joe Marasco
12/05/2015
Review:

Almost frictionless transaction, although you do have to be able to use the web.