Public Storage

Don’t waste your time at this raggedy trifling place. There’s never anyone here and everything is automated. Can never speak to a real person let alone find one and when you do it’s like they hire random crackheads off of the street with no common sense or know basic English. RIDICULOUS.

She was great help she did everything right and she's very pretty

Very helpful and informative

RATING: ZERO. Public Storage ripped us Off for January 2024 rent. My spouse and I are elderly and needed to clear out our storage unit before the end of the year. We finally had family members visiting before the holidays, who jumped into action to help us clear out the storage. The problem was that we had the unit for years and my spouse was never given a key after the door needed to be repaired and the lock replaced. We called a few days before January to remove everything, but to no avail, they were closed and no staff on duty to assist customers who wanted to remove their belongings before the end of the December. They finally open on January 2nd for a few hours. On that day we made arraignment to have the lock cut off to remove our things. We inquired about a refund for January, since they were closed. We were told that there would be no refund for January. Public Storage refused to take any responsibility for creating this situation and thereby ripping us off for more than $200. They don't care about customer service. Most storage companies are honest and gives back all or most of the money, due to the circumstances. MY FAMILY AND I WILL NEVER USE PUBLIC STORAGE AGAIN!!!!!!!