Public Storage

Cecilia was very helpful n nice. she's the one to look for!

Good option for storage. Great customer service from Aleksandar. Very helpful and explained all of our options.

From my experiences with Public Storage in San Pablo at 3255 San Pablo Dam Road, is that the people there are very nice. Especially Laurie, she is always so helpful and kind when I come in there and she’s always there when I need her. I go to some other Public Storage and usually nobody’s in. But I can always count on Laurie to be there very nice lady and good employee!!

I NEED ANSWERS!!! Will somebody please tell me where the hell does this company find the employees for this Public Storage in Richmond, CA??? It was my first time at this location and first time ever doing business with this company in fact. Everything was going wrong for me from the moment I stepped into that office!!! I made the reservation for my rental unit the night before online. I arrived at the facility around 9:15am and the lady who was behind the desk, told me that I was too early to check in...six freekin hours too early! My reservations where for 2pm - 3pm later that afternoon and the unit may possibly not be ready yet.

I was already having a challenging day and could foresee that the rest of my day will probably be just as. This is where the root of my first question, in the beginning of this review, comes from in regards to, 'where the hell does this company find the employees for Public Storage?' I ask this because Eden, the employee on site that day was AMAZING!!! I never do reviews good or bad about any business, employee, or services ever. Until now...

Based on the kind of day I was having so far, just one more little set-back was all that it would take for me to exceed my frustration tolerance. Eden assured me that everything will be just fine and promised to walk me through the entire process. Not only was I impressed by her stellar customer service she so easily gave, but her ability to maintain a very high standard of professionalism while keeping such a humble and approachable demeaner, was so refreshing.

I left the facility with a feeling of gratitude and appreciation for the entire experience. So for what its worth, to whoever hired this woman...Eden deserves a raise!

Side note- she makes the cutest handmade Christmas cards too.

Jazmine is very professional and very helpful.