Public Storage

Rented a storage unit at this location in March. I had a credit on my account when I moved out of the unit. I was told I would receive a check within 6 weeks. September comes around and I did not receive the check. I called September 2nd and was told I would receive a call within 24 hours. I called a week later because I did not get a call. They told me they are still investigating and that they would call within 72 hours. A week later I call again because I received no call again. Today I was told to wait 6 weeks for another check to come in the mail. This whole process has been a hassle so beware. Another thing, when you are checking out the front desk person asks you to write a review right then and there! So keep that in mind when looking at reviews for this place

Update 10/31/24
Still have not received a check. Have to contact customer service again! Let’s see what they say this time. Ridiculous!

Buen sercmvicio todo muy limpio.

I was in the area shopping around for a storage unit for my family. I had already conducted visits to Cubesmart and ExtraSpace, but wanted to see what Public Storage had to offer.
The manager, Matt, was very easy going & his demeanor was friendly & there was no pressure to decide right away. I was impressed with the facility tour & found the perfect unit for our needs.
Needless to say my search parameters have narrowed significantly & I will be giving Public Storage my business!
Thank you Matthew for your information & professional attitude.

Matt helped me so much with reserving my first storage unit! He was so kind and welcoming. Highly recommend.