Public Storage

I had a storage unit here for about a year before the lock was cut and half of my stuff stolen. All I had in there was some old books, family photos, awards, and the bike and journal I took while biking across the country, etc. Basically stuff that are worth nothing for anyone, but are of a lot of sentimental values for me.

When I filed the police report, the officers responding and another officer that have been handling a lot of break-in case at this location told me they get cases like this at this locations all the time. There is a lot going on in EPA and for crimes like this, the police really can't do much beyond filing the report. I had to do all the legwork between the police and Public Storage to get the video surveillance, and nothing turned up because apparently they don't have cameras covering all building exits. And Public Storage who supposedly have gone through the videos (because EPA police don't have the time and resources to) didn't find anything in the cameras at the exit of the facility.

I'm still processing the loss of all the personal items, and this experience has ruined all storage facilities for me. If you have to use a storage, at least use the one down the street within Palo Alto police jurisdiction, who will hopefully have more resources for stuff like this. And look for places with more restricted access to units, with cameras.

Los precios han subido demasiado, ya no hay nadie en la oficina y la limpieza ha bajado.

Regarding this location, I've been there many times and only once has anyone actually been in the office when they were supposed to be. At least the Kiosk videochat service tried to help me out. The most helpful person was the Janitor, who couldn't do much when there was a mixup over the keys after the locks were changed this year, but she deserves credit for trying. She also keeps the place relatively clean.

If public storage could use doors that keep out more dust, that would be great. The stuff I had near the door got absolutely filthy. Obviously this is a known risk, and you should cover stuff that you don't want to get dirty, but don't underestimate the amount of dirt that can get in

Rude