2445 Grove Way, Castro Valley, CA 94546
Contact Details
Unclaimed
Is this your business?
Claim your business to:
- Get free leads
- Update business information
- Respond to reviews
- Track business analytics
- Upload photos
- And more!
Get my free quote
Enter route details for best prices
Public Storage Customer Reviews
(based on 20 reviews)
13
1
0
1
5
22/02/2025
Review:
Ann and Adriana are the best!! Great customer service and such a nice place. Clean and with new cameras
04/02/2025
Review:
I would give your on site manager 100 stars if I could. Her customer service was above and beyond. She listened to my concerns regarding the door and lock unit on my space. She took me to see other units, had me check the roll up door and lock unit before I changed spaces. She was so pleasant and personable. What I thought might be an issue, she made as smooth as silk. It is not often I run into such customer service. She is a huge asset to your company.
02/11/2024
Review:
Very bad experience
The place has no worker on site at anytime
Our storage unit was burglarized on the second week
I do not recommend this place
27/09/2024
Review:
2024 REVIEW - DO NOT RENT FROM THIS PLACE. MY BUSINESS RENTED A STORAGE UNIT AND IT WAS ROBBED ALONG WITH SEVERAL OTHER UNITS. THIS IS A HUGE OPERATION AND THEY NEED TO BE SHUT DOWN. WE MET THE POLICE THERE AND LOCATED THE STORAGE UNIT ALSO ON THE SAME PREMISES WITH STOLEN GOODS FROM OTHER UNITS. NOW THEY ARE RAISING THE RENTS, DESPITE CAMERAS NOT WORKING AND BEING COMPLETELY ROBBED OF ALL MY BUSINESS AND OFFICE SUPPLIES AND WORKOUT GEAR. WHAT'S CRAZY IS THE AUCTIONED OFF THE UNIT WITH THE STOLEN GOODS FROM OTHER RENTERS THAT PROBABLY DON'T EVEN KNOW THEY HAVE BEEN ROBBED. THIS IS FAR FROM OVER AND I WILL MAKE SURE TO LET NEWS AND OTHER MEDIA VERY AWARE OF THIS FRAUD AND CRIME RING IN CASTRO VALLEY!!!!!!!!
31/08/2024
Review:
I was out in CA. From NM - my sister was sick & since I planned to move back to CA in a few months, I packed some boxes & put them in storage in Hayward, Ca.
I only wanted a small storage, but it would be for a few months.
I got a cryptic note from PS that my storage had been compromised & I should go look at it. They knew I was not in state - I tried to send a text to them, but it was rejected. I couldn't get thru on the phone. I heard nothing more until an Alameda Co deputy had the concern to call.
I am rating this place as horrible. I wish i could give it a negative #.
There is a woman sitting in front of a screen & that is all. No carts, no locks where they should be & a really bad attitude.