401 Northlake Blvd #6, North Palm Beach, FL 33408
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The woman working the front desk on 2/17 was ridiculously rude to me from the moment I walked in the door. I had to ask her if I was annoying her because it was that bad. Her excuse was that she had a headache. I was friendly and I don’t think I deserve to be treated like garbage because you have a headache. Then she took my license and wanted me to sign all these agreements that listed a price that was double the price I reserved online. I was told that I have to purchase a lock from them and I can’t use my own, which is not true according to their website. I ended up taking my ID back and walking out. Very disappointing.. I was excited about this place and the location after reading all the great reviews. I’ll find another storage facility. What a waste of time.
I have been trying to get into this storage unit for a year now no lie and ms.Selina was the first person to actually accommodate me,help me get a unit, patient in helping me find the unit even while her computer was down. I'm beyond greatful because she just helped me in my personal life in a way noone would understand. She definitely deserves a raise! Thank you so much and I hope your hard work is recognized! Thank you , Thank you,
The young lady by the name of Chandra is very rude she leaves me voicemail with a very rude tone. Finally I answer the phone for her and she is completely rude just as her tone sounds. I asked her to look at an old account and see when the last time a payment was made. She tells me she is just calling about a lock and she refuses to do that. She stated I would have to ask her to do something about an account somehow that she is confused about. Public storage get your employees together. It’s such an inconvenience calling the property manager she is very unpleasant to deal with
Selina was awesome and helped me immediately!
Had a move out move in day today lachandra was an excellent help.. got us into the unit we needed with no problems. She was very busy as it's the end of the month and still managed us with no worries! Pump organ for sale!