Public Storage

Property management Brittany is doing an excellent job helping settle into a storage unit thank you

I moved out of my unit here this past weekend. The gates are currently open to the public. Last week the front door to the storage unit was wide open off the track. I called corporate 3 times and made claims and nothing was done. They said they would send out a supervisor within 72 hours and that did not happen (it was 4th of July weekend). I decided to move out of the unsecured unit, did not feel comfortable keeping my personal belongings there. I received a call from the property manager saying I vacated my unit and have an unpaid balance. I said the front door is falling off. The storage is prepaid. She said it will hit your credit and hung up. Very unprofessional and the lady lives on the property. No parking there. She uses the only parking spot. Very dirty. Nobody is ever in the office. I tried to give a 7 day notice letter to move but the office is always unattended. Corporate waived the balanced and it will not affect my credit. Very bad conditions there. Very bad customer service- rude and ghetto

Brittany was very friendly and knowledgeable!

The customer is amazing Sophie she was very helpful and understanding

Brittany was pleasant and very helpful. She took the time to show me the unit I was leasing so could see how far it was from the entrance.