Public Storage

Bill at the Rosemount location was awesome!

I don't leave reviews for anything, but I strongly recommend you look somewhere else for your storage needs.

I stored a boat in one of their large units for a little bit more than a year. They raised my rent numerous times with the absolute minimum notice required, more than doubling what my original rent was. They send the rent increase notices within 7 days of the next months rent due date. This makes it really difficult to just cancel and move somewhere else because you'd be paying for two storage units at the same time.

As if this wasn't enough. They randomly canceled my unit without notifying me just 5 days after I paid for the entire month. As I said earlier, I store a boat. I took the boat out of storage for a few days and when I went back I found out the my code for the security gate no longer works. I find out later that day that my unit was cancelled due to being empty. They know I store a boat and this cancellation was to maximize profit. They are refusing to refund my money.

This place is run by crooks, do not rent from them.

Joe took care of every detail. He was pleasant and professional. He turned a stressful day into a good one.