Public Storage

The staff at Folly Road on Johns Island, SC are quite helpful. The storage space is clean and well-maintained. Security is good. Nevertheless, Service Support is non-existent, and a BOT manages your rental experience. After a promotional rate, expect storage to increase by 25% to 35% a month after 6 months.

While the proposed rental will increase, Public Storage is offering promotional pricing for a unit of similar size at 20% or more below one's current rate. The only way for existing customers to lock in a better rate is to accept the new promotional rate and physically move your stored goods from one unit to another. On a newly replaced knee, this is not easy.

Presumably, this is a successful business model, but anyone who is a loyal customer and pays their rental fees on time is treated very poorly. One of the worst experiences I have ever had.

I am so sorry that the wonderful staff at the Folly Road facility is being managed by a BOT programmed for short-term profitability that exploits current clients. Shame

Ann was so amazing and helpful and got me set up ın the perfect 10x10.

Ashley was polite & helpful. Great experience.

Have used this facility for 5 years, well maintained, great staff, got another rent increase ,and the staff was able to get us a 6 month delay. My rate incrrease was still below the competitors nearby.