Puget Sound Moving

This is the second time I've used this company for moving and I've recommended them to my friends and family. Very efficient and fast movers! Easy to schedule and very responsive in the office. There was a minor issue with my final billing but the office (Jamie) was super responsive and easy to work with. Thank you Puget Sound Moving for helping me once again!

Schizophrenic moving at its finest! I paid $10K for damaged furniture, lost fittings (because they broke down furniture not intended ever to be dismantled), and crushed personal goods full of dirt and gouges. What I got was a $1K painting that belongs to someone else, tools that were left in boxes, and missing items like my headphones and fishing gear. I wonder who got those? Is there a swap forum I'm not aware of? When asked for a copy of the work order and contract during questioning, I was told that they didn't remember me. Thanks to Kelton and Jamie for a really awful experience. I'll post the picture of my flat screen monitor face down. It says fragile on the box - face up, yet the photo clearly shows the item face down, lying flat. Some items were wrapped, and some items, like my turntable, kitchen appliances, and a really cool carved stone lamp base, just thrown into a box with stuff on top. When the x-country movers arrived to pick up the items in storage, no ID was required. The company advertising says "stress free" - apparently for them. Never again. I'm considering legal action and an insurance claim through the State of Washington. Here's what I learned from this: -Don't send experienced movers, send boys who don't own or know how to care for things. This way you can deny any responsibility, feign loss of memory, or shrug of all accountability for the outcome of the job. -Nowhere even on the internet does it say FOLD 100% wool rugs in half to move and store. In fact even the internet says not to do that. -Always use the customer's area rugs to wrap paintings and mirrors, because we're saving money on moving materials. -Never wrap anything such as electronics or kitchen appliances since that probably costs us more. Instead, just throw everything into boxes until you can barely close the flaps, and mark the box "fragille." Really. -Disregard completely the weight limitations printed clearly on the boxes, because no matter what we can fit in at LEAST 20 lbs more!

Joe and crew did a great job moving us from Puyallup to Ephrata, WA. They were in and out quickly and showed a great attitude and professionalism throughout the process. They lived up to their reputation by taking the stress out of our move.