Quick Move Transport

Quick Move came recommended by our agent and friend, we had every reason to believe this would be a conventional professional interaction, and initially, all went as expected. Midway through the move, on their way to our new home their truck broke down (no one's fault). After multiple attempts to repair the truck, and 6 hours later, our stuff arrived (on a smaller truck, taking multiple rounds). Everyone was tired and had worked hard given the circumstances. Ultimately, our stuff was rushed into the new home with multiple broken items, grease on furniture, dings on the wall. At the end of the (late) night, the employees asked for full payment on a erroneous bill and without acknowledging the inconvenience, rushed work or broken items. We agreed to pay half immediately and to negotiate about the rest the following business day (when we had a chance to collect our thoughts). We were not trying to skim the bill or get away with not paying the team but were being treated as such. The owner was not there, but was directing his employees over the phone. After the first threat to bring the police to our home, we spoke with him on the phone directly. He became belligerent and aggressive and threatened to drive to our home to demand payment. He believed that there was a 'law' to pay immediately (although their own paperwork stated 30-days) and threatened to call the police again. After multiple attempts to dissuade him and deescalate, he drove to our home. He and his employees parked outside our house. At approximately, 1 am the police arrived to mediate. We feel that you see what people/businesses are made of when things don't go as planned. To bring the police into this was inexcusable and unprofessional at best, and reckless and scary at worst. We believe in truth and transparency and honestly don't understand why this situation spiraled out of control. In most circumstances we believe in supporting local family-run businesses- this however was a terrible way to begin a new chapter in our lives.

They did a wonderful job of moving things for us. Carlos and Mark did an amazing job of moving things so fast and efficiently. I would definitely recommend them.

Very fast and efficient

Excellent movers. Each person was attentive, pleasant and efficient. Nothing was damaged or lost. Great help getting furniture into the correct place in new home. Overall they could not be better movers. We used them 2 years ago and again now. We were right on time and on budget. Bravo!