Rapid Van Lines

Complete Scam. Came late, lost our two boxes of wedding items, broke our bed.

Said they would give us a refund. Been waiting for 10 months and still no refund. The IRS is faster.

Extremely rude as well. Avoid at all costs!

1/2 of our goods were never delivered. The household goods that did arrive had all been opened and most of our things were either stolen or damaged. Company will not respond, hang up on us, refused to help, and no one can answer our phone calls or emails. Can't get anyone from their headquarters to respond.

Don't ever think to use this company , I used this company last year to ship my stuff from state to state and I lost about 8 boxes and most of the glasses was broken, I have a business and I lost most of my business tools, I opened claim and they never ever reply to me or answer my phone , very bad customer service, Terrible. Very rude on the phone, WOULD NEVER RECOMMEND THIS COMPANY TO ANYONE.
Please be very careful using this company.

Very unprofessional and extremely rude. They called me back and didn't know I answered and I can hear them complaining about a different deal/sale and how much they will be compensated. They rushed me through the quote process (which was very high compared to other companies) and essentially told me I would be wasting my time if I didn't take their quote and should move myself, then proceeded to hang up on me after a 'Well let me know if you go with us' *click*. Doesn't seem like they care, and their other reviews show for it. I WILL be going with another company.

On the day of our move the movers showed up four hours late, were not prepared to pack boxes and had been hired that morning. They lost a bunch of things including a mattress. Broke a ton of things including frames that hadnt even been wrapped in paper. We couldn’t stay at our house right away because we couldn’t find the parts for our beds. A year later the moving company is not willing to give us back any of our money.