Red Lines Van Lines

The worst customer service I’ve ever experienced. The customer service agent told me I was lying when I told him that I received a better quote then he proceeded to tell me that I was a scam and he could hear something in The background then hung up on me. I’ve never felt so disrespected. This particular agent needs to seek a mental health professional it seems to be more than a personality flaw. His professional behavior was unbelievable and unacceptable.

If I could give this company negative stars I would. DO NOT EVER USE THIS COMPANY. I literally had to call the police to get my stuff from them. They will try to scam you with thousands in hidden fees.

Horrible… horrible … terrible! Why DMV or transportation government people keeping eye on this kind of scammers!
Very bad experience! Very unprofessional, and they are super bad movers. I really don’t want anyone else to go through this and they are a super horrible company. At first it was all holly jolly and they gave a super low price, we video called them and everything and showed them all our stuff and increased it only a couple hundred dollars and changed the cubic footage. As soon as the movers arrived they had a super nasty attitude. For only like one bedroom worth of stuff they increase the money. We told them that we only payed for a certain amount and they said in fine print that they wouldn’t change the price at all. We told them all the items we had which was around 25-30 and we have the call records. The movers came and said we only have 19 items! We went back to show them proof of the amount of items and the price, they had deleted the previous email and changed the amount of items on the email so we would have to pay more, when we called them they said to give the phone to the driver and he started lying in front of us. We told them that we are able to sue them because we had screenshots and proof they changed it but they hung up on us. They changed all the fine print and the pricing trying to play us. As soon as we caught them in their lie they left all our stuff outside and drove off saying it was our fault! NEVER EVER BOOK THIS MOVING COMPANY EVER, TOTAL SCAM!!

Horrible company . Buyer beware!