Regency Moving & Storage LLC

Best moving experience ever. Kind and polite staff, they treated my possession's as if they were their own. Five stars all way.

Best moving experience ever. Kind and polite staff, they treated my possession's as if they were their own. Five stars all way.

We used Regency for a move to another city in Virginia. We also used their storage service while buying another home. in our new location. While moving from our old house, the movers spent much of their time hinting, suggesting and outright asking for a tip when they finished. After several months of storage, we found missing items and damaged furniture when they delivered to our new home. My wife sent a message to the Regency contact - but we never received a reply. We found the movers, especially at our new home, to be very careless as they left us with numerous instances of wall damage and damage to our furniture. To be fair, when we originally set up our move with Regency, the woman who came to our home to meet with us was very nice and professional. Before our move was completed, we found that she had left the company after a number of years, and was replaced with a man who seemed more interested in sales than customer service. Bottom line: We would NOT recommend Regency Moving and Storage. There are numerous other companies who can provide much better careful, courteous and professional services to families who are moving. You're better off moving WITHOUT Regency!

We used Regency for a move to another city in Virginia. We also used their storage service while buying another home. in our new location. While moving from our old house, the movers spent much of their time hinting, suggesting and outright asking for a tip when they finished. After several months of storage, we found missing items and damaged furniture when they delivered to our new home. My wife sent a message to the Regency contact - but we never received a reply. We found the movers, especially at our new home, to be very careless as they left us with numerous instances of wall damage and damage to our furniture. To be fair, when we originally set up our move with Regency, the woman who came to our home to meet with us was very nice and professional. Before our move was completed, we found that she had left the company after a number of years, and was replaced with a man who seemed more interested in sales than customer service. Bottom line: We would NOT recommend Regency Moving and Storage. There are numerous other companies who can provide much better careful, courteous and professional services to families who are moving. You're better off moving WITHOUT Regency!

Great experience! Guys were very efficient, timely, and careful with all of my belongings. Very easy to work with and would highly recommend.