Relocation Solution

Fair Lawn
2.4
based on 15 reviews
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Contact Details

14-12 River Rd, Fair Lawn, NJ 07410

185570325**

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Relocation Solution Customer Reviews
Dan
14/08/2014
Review:

DO NOT USE THIS MOVING COMPANY!!! This company is the absolute worst company I have ever dealt with. The original person we spoke with was great and we thought this was going to be good. First of we had to keep calling to even confirm when they were coming. They then showed up late and proceed to complain about how much stuff we had. After finally packing everything, they told us the price was more then quoted. 2.5 times more then quoted! Not to mention they only wanted payment in cash. Which of course we refused and fought with them. The nickle and dimed us over everything. The quote was a total sham.
But We had no choice due to a time constraint. They then told us 10 days after we were promised a 3 day delivery. We fought and we're then promised in 5-7.
Just 3 days later they then called us at 1130 at night starting they would be there the following day at 9am
After our things were delivered, we then realized how poorly every thing was packed. Things were just tossed into boxes and we have Multiple broken items not to mention stains on a white couch.
We will be going after this company but wanted to warn anyone who may be looking... STEER WELL CLEAR OF THIS COMPANY!!!!

Eric Bar
04/03/2014
Review:

I just recently moved from NJ to CA and chose relocation solutions for my large cross country move, they were amazing from beginning to end and was prompt and effiicient and protected my iitems perfectly/ I would HIGHLTY recommend relocation solutions for your move.

Brandon Johnston
28/10/2013
Review:

Relocation Solution is an absolutely horrible company to work with. Their movers were completely unprofessional and were getting in our face about upcharges and even took the time to make a rest stop for 15-20 mins while working and getting paid on an hourly basis from us. In addition to the horrible movers, the sales person and support (when you call Relocation Solution) were also horrible and provided no help at all. At the end of the day this was one of the worst moving companies I have ever worked with and it ended up costing us nearly double what the original quote stated. Do not use Relocation Solution in Fair Lawn, NJ.

Raghavendra lagisetty
30/07/2013
Review:

My initial quote was for 540 USD, these cheaters came to work around 5 hours delay and trying to get 1200 USD from me for same work. Basically they tried their best to grab/steal my money by coming late to start my work. These cheaters don' t have ethics to work. I never had such a bad experience in my entire life. Cheaters, Cheaters... Please don' t encourage these kind of people.

Yasmine McNellis
10/05/2013
Review:

This was one of the worst experiences EVER!! Shame on me for having read the various poor reviews on Relocation Solution, and figuring that MY move would be different. The reason for my foolishness? I had a very simple move, a desk to be moved from CT to NJ. Simple, right? No issues with unexpected packing, boxing, or way too optimistic estimates of what it would take to move lots of stuff into the truck. The exact distance was known, and there were no surprises of steps, or difficult situations. What could they possibly try to hang on me? Well, how foolish I was. The two young guys showed up at the delivery location with clipboard in hand, calculating extra time, packing material, and fuel, saying I owed them $890 instead of the quoted $460. Seems that 'some guy' in the home office 'who knows nothing about moving' gave a bum estimate, according to these two. Said it took them twice as long to drive the distance, used up $200 extra in fuel, and also wanted to charge for the use of pads and tape. Give me a friggin break!! There was nothing that was not known before the move, and Jay, the sales rep, told me exactly how much cash (yes, they only want cash) that I needed for the balance at delivery. We spent well over 1.5 hours bickering and yakking with 'the boss' at the home office (because the sales person was not available). Threats of calling the police, taking me to court, and as much intimidation as they could muster. I was determined not to give in, since I had a legit quote from another company who was willing to let me tag on to another move, but when Relocation Solution gave me a similar quote for a direct move, I agreed to go with them. The boss yelled at me saying that 'no one in this industry gives flat rate quotes, everything is re-calculated after the move'. I can understand issues of moves that are super complicated to estimate, but this is out of control. In the end I had to pay an additional $250 above the agreed-to price. And they said if I didn't go get cash from the local bank, that they would be charging another 6% 'tax', which when questioned really represented a fee for using a credit card. Never again, and I suggest that everyone take heed: STEER CLEAR OF RELOCATION SOLUTION MOVERS!!! Bottom line is that they are at a minimum terrible at estimating, but in more likelihood they are using bait and switch tactics, as evidenced by their standard practice of holding the furniture hostage in the truck until you pay up in cash.