4850 Stamp Rd, Temple Hills, MD 20748
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Very good experience during a stressful time. The movers and company reps were all so very responsive and professional. I could not have asked for a better experience moving my mother's precious furniture and keepsakes.
I was nervous about the move due to the heavy furniture, but the movers were great. They were well-equipped and knew just what to do to keep everything running smoothly. They were pleasant and professional throughout the project
I was nervous about the move due to the heavy furniture, but the movers were great. They were well-equipped and knew just what to do to keep everything running smoothly. They were pleasant and professional throughout the project
Their movers are horrible! Move from FL to MN, the FL movers were incompetent and inexperienced. They defaulted to my brother to validate everything I said (my stuff, my payment, my move) but after everything I said, they looked to my brother, showed him the room in the truck, and if I said I didn't need something, they looked to my brother to verify. Enough so that I addressed it, and my brother addressed it- 'This is her stuff, her move, she's paying, I am just here.' It continued. They argued 4 times items weren't on their inventory list- each time I showed them the item, even calling the service rep I put together the inventory with once. I told them there were 3 plastic tubs and four standard kitchen trash bags of clothes not on the original inventory list that were extra. The mover said it would take 94 cubic feet extra, so another $1000. I had no choice- I needed my items moved. I asked basic questions- example: Will someone call me during the window of 2 weeks my stuff is being moved to update me?- and the mover didn't understand my question. This happened 3 times. I have no problem with English not being your first or second language, but if you are moving someone's personal belongings, and they are paying thousands of dollars, understand basic, related questions. The movers in MN were horrible too. There were over 20 items with duplicate numbers- the number issued somehow was on two different physical items. 7 pieces on the inventory list didn't show up in MN. So many pieces didn't have stickers. They charged me $100 because I have an elevator to get to the second floor- an elevator fee, direct to the driver. They took my ladder with them when they left. Calling to complain to the company got me nowhere, we went in circles, basically they aren't responsible for anything. Please, use any other service!!!
Their movers are horrible! Move from FL to MN, the FL movers were incompetent and inexperienced. They defaulted to my brother to validate everything I said (my stuff, my payment, my move) but after everything I said, they looked to my brother, showed him the room in the truck, and if I said I didn't need something, they looked to my brother to verify. Enough so that I addressed it, and my brother addressed it- 'This is her stuff, her move, she's paying, I am just here.' It continued. They argued 4 times items weren't on their inventory list- each time I showed them the item, even calling the service rep I put together the inventory with once. I told them there were 3 plastic tubs and four standard kitchen trash bags of clothes not on the original inventory list that were extra. The mover said it would take 94 cubic feet extra, so another $1000. I had no choice- I needed my items moved. I asked basic questions- example: Will someone call me during the window of 2 weeks my stuff is being moved to update me?- and the mover didn't understand my question. This happened 3 times. I have no problem with English not being your first or second language, but if you are moving someone's personal belongings, and they are paying thousands of dollars, understand basic, related questions. The movers in MN were horrible too. There were over 20 items with duplicate numbers- the number issued somehow was on two different physical items. 7 pieces on the inventory list didn't show up in MN. So many pieces didn't have stickers. They charged me $100 because I have an elevator to get to the second floor- an elevator fee, direct to the driver. They took my ladder with them when they left. Calling to complain to the company got me nowhere, we went in circles, basically they aren't responsible for anything. Please, use any other service!!!