Rinehart Delivery & Moving

This has to be the worse company i have ever seen ,they don't call back and they don't show up when they say they will so I found another moving company to move us .

We contracted with these guys to move a piano up from Ross County to Columbus, and a bookcase back down to Ross county. The estimate, with all details explained quite thoroughly, was for $315. But after dropping off the piano, the amount due all of a sudden escalated to $414.

We called Mr. Rinehart, who gave a bunch of nonsensical reasons for the increase. 'We didn't know about the return delivery.' Yes, you did, there were three of us listening on our side when this was explained to you. 'You have eight steps there on delivery, we only expected four.' Um, NO, I'm looking at the front steps your guys just came up, and there are four of them.

We eventually settled for splitting the difference just to get the matter settled. But I would never use these guys again...and encourage anyone thinking of doing so to get any estimates in writing, since it seems they won't honor their oral commitments.