Road-Runners Moving Services

Most likely the worst moving experience we’ve ever had. Sent the following email to Mr. Adams, with no reply as of yet.

Mr. Adams,

I wanted to take a minute and give you some feedback on the experience we had with your moving service. First off, the booking process was great! Sierra was friendly and helpful, even when I had to change the date. She was very accommodating. Unfortunately, that’s the only praise I can offer. From the moment the crew arrived I knew we were in trouble; no one was friendly and not one acted like they wanted to be there. As I’m sure you know, moving is one of the most stressful events in the life of a family so a little kindness goes a long way. I have never seen of group of men move so slowly. It was like their feet were in quicksand, and I’m not exaggerating. No one showed any hustle or drive. At times it seemed as though they were intentionally doing this. We had a 3-man crew, and it took them 5 hours. I think a good 2-man crew would’ve been done in 3 at the most. The guy who seemed to be in charge was vaping in the house while we moved, not a good look. He walked in one time and said to guy 2 about guy 3, “He won’t be on this crew for too much longer, one less problem I have to deal with!” However, it was what happened next that truly ruined the experience, his first comment upon arrival to our new home was, “Man this is a BIG DOWNGRADE!” This we found very offensive, after we have worked hard and busted our butts to build a brand-new home for our family. At that point I just wanted them gone, it was truly a terrible experience.

There was also some damage below that no one seemed to know anything about. One to our baseboard stairs and the other to our brick steps from the ramp, I have sent pics below.

I’m sure that you have some crews that are great, in fact, you came highly recommended. With that being said, after our experience I could not, in good faith, recommend your services to anyone.

I wanted to make you aware, because if it was my company I would want to know.

Please let me know if you need any further info.

They are quick and professional. 10/10 would hire again!

The moving team of Jonathon, Christopher, and DaShawn with Road Runners Delivery Services did an excellent job of moving a baby grand piano into our home. They were very careful and meticulous in all aspects of the move, transport and set up. I would recommend these guys to anyone that has a need for moving services. They were very professional and pleasant. Strong group of guys. Very pleased with their service.

Great service professionals all the way around

I had used this company a few years ago and Larry and his crew were terrible. Someone went through our personal items and stole some valuable coins and other valuable items. Also, we had our wedding pictures damaged.This company is cheap and so is their work. I would not recommend this company or use them again. A concerned local citizen.