Roadway Van Lines Moving company

If you're considering a long-distance move, I strongly recommend sticking with larger, more established companies like Mayflower. This company was an absolute nightmare to work with. My booking specialist was unhelpful from the start, and it became clear very quickly that they don’t prioritize clear communication.

When you’re moving, every detail needs to be explained—especially the fine print. But that didn’t happen here. On the day of my move, I was unexpectedly charged an additional $300 because I had a real bed frame with a headboard. You’d think the booking agent would ask about such details upfront, but they didn’t. Instead of using standard boxes, I ended up using totes because I didn’t trust them to handle my belongings with care—and unfortunately, I was right to be concerned. Several of my appliances packed in boxes were damaged, including my coffee table.

To make matters worse, the move was supposed to take two days, but when I contacted the booking agent about missing boxes, I was completely ignored. Then, I was hit with a surprise $350 shuttle fee that wasn’t mentioned until after pickup. It’s buried in the receipt they give you, but if you’re not reading the fine print, you’ll miss it. They claimed they couldn’t bring an 18-wheeler into my neighborhood, which I know isn’t true. Plus, they failed to give me a 24-hour notice to coordinate with building facilities, making the whole process even more difficult.

The lack of communication at every step of the way was incredibly frustrating. In the end, it cost me over $3k just to move my clothes and a few broken items. Save yourself the headache and go with a more reliable company.

The thought of moving everything from my home office to a new city was stressful .Roadway Van Lines Moving company took all the worry out of it. They arrived right on time, packed my equipment and personal belongings carefully, and made sure everything was safe during the long-distance relocation. I was impressed with their professionalism and the way they kept me informed. When everything arrived at my new location, I was amazed at how smoothly everything went. Moving doesn’t have to be a headache if you hire the right team, and Roadway Van Lines Moving company is definitely that team.

The driver and his team carried all the heavy items 150 feet each way like it was a small box ??

DC-GA 3br move, partial packing, including 1 motorcycle - Service as we expect.
Thanks a lot

As a Yelper I always read reviews only there, I understand that 10 bad reviews over 15 years in business does not reflect the company service and therefore I searched the BBB, DOT, Angie and Google and decided to go with them.
I do not regret for a second!