Royal Moving and Storage

If I could give this place zero stars I would! The movers that came to move me out of my condo not only dropped several of my boxes down the stairs but completely destroyed the stairs with their handcarts! My landlord had to pay over $4k to repair/replace the stairs! And, they were gonna charge me a fortune for “extra items” that were not included in the quote. They were over a week late getting my things to me and when they finally delivered, there were so many broken, damaged items and my main TV was missing! The TV was left after they unloaded my items in a warehouse, which I didn’t know they were doing. It took 4 months to finally get my TV delievered to me. I filed a claim through their joke of a “3rd party” service called CSI Claims. Their first offer to settle was just a little over $200! When I appealed, even after following the directions of getting 3 estimates for the damage done to the stairs at my former place, they still came back with an ENTIRE “good faith” offer of $500! I decided to try to go through arbitration but they require a fee of $700 to start the arbitration process! An absolute nightmare! I decided to take their measily $500 because it’s now over 5 months later and I just can’t keep going. Do NOT use them! Make sure if you use any moving company to carefully check your paperwork! It’s a total scam and I am planning on reporting them to anyone who will listen!

Very easy to get a low cost storage with the first 30 days free!

Very easy to work with great communication

My moving experience with Royal Moving and Storage was absolutely five star. Their team arrived on time, handled all our belongings with incredible care, and were incredibly efficient throughout the entire process. They were friendly, professional, and even went the extra mile to ensure our fragile items were protected. We couldn't be happier with the service and highly recommend them to anyone looking for an stress-free service with a company who prides themselves on customer service and satisfaction.

Very easy to get a low cost storage with the first 30 days free!