Safe Hands Relocation LLC

Johnny and Lou arrived right on time today, just as they said they would, to handle our furniture move from Casselberry, Florida, to be delivered to Broad Brook, Connecticut. Anyone who’s experienced a move knows how stressful it can be, but these two gentlemen were exemplary in how they handled everything. They arrived on time, loaded everything properly, and worked quickly, efficiently, and with a friendly, professional attitude.

I already know that if I need to schedule another move in the future, it will be with Safe Hands Relocation because of the outstanding service these two individuals provided. This was a wonderful experience, and I hope and pray that our items arrive safely in Connecticut with no issues. As far as the pickup process is concerned, it was excellent. Kudos to Johnny and Lou, and thank you so much for everything you did for us today!

I requested a quote online for moving company and received 100 text messages and emails. Brandon reached out from safe hands relocation and seemed to be an actual person. Although his quote was a little higher than a lot of the others, he explained that he’s not a broker and that was the first time I had heard of that term. Then down the rabbit hole I went , hearing all the horror stories about working with brokers. Although their pricing seems to be very cheap, it seems like you take a large risk with them. Brandon was very helpful with my questions and also had someone that could help transportour vehicles. In the end we ended up not using a moving service after all and will be doing the move ourselves, but I would have definitely went with this company based on my interaction with Brandon.

We originally booked our move with a company called American First, which we chose because they were advertised as veteran-owned and seemed like a reputable option. However, on the day of the move, we were surprised to find that an entirely different company, Safe Hands Relocation, showed up instead. It turns out the broker we hired, American First, collected our deposit and then sold our job to Safe Hands without notifying us.

Johnny, who led the crew from Safe Hands Relocation, was amazing. He was soft-spoken, polite, and very professional throughout the entire process. His team worked efficiently and with great care, making the move as smooth as possible. Despite the surprise, we were relieved to have such a great crew take care of us.

What I learned from this experience is that it’s better to cut out the middleman and go straight to a moving carrier like Safe Hands Relocation. The broker was clearly out for themselves, collecting deposits and passing off the job to another company. Luckily, Safe Hands Relocation showed up and did an incredible job, but they had to correct many of the mistakes made by the broker. In the end, I’m grateful for Safe Hands, but I would recommend avoiding brokers altogether and going directly to a carrier that you can trust.

In early April, we started vetting moving companies on Yelp. After communicating with several companies, we decided to hire Safe Hands Relocation for our move from Santa Clara to Clayton. They were comparable in price to other companies and took the extra time to explain their fee schedule. The communication throughout the process was excellent. They even sent us a $50.00 Yelp coupon. On the day of the move, Danny and Leo called to provide an estimated time of arrival. They arrived on time and immediately got to work. They were extremely courteous and professional. They tackled the project with strategic precision, never took a break, and made sure they understood our expectations. They carefully wrapped our furniture, television, mirrors, and pictures. They were extremely respectful of the property and also cleaned up after completing the first part of the job. After driving from Santa Clara to Clayton, Danny and Leo started back up as if they had just begun their day. They unloaded our belongings and placed them in the designated areas. Upon completion, they collected all of the packing materials and carted them away. We cannot say enough about the services provided by Safe Hands Relocation; specifically, Danny and Leo. They made this transition incredibly smooth. We will definitely hire them for any future moves.

Vi and his team from Safe Hands Relocation were great! They were very thorough with their process, taking time to review each room and inventory everything before starting. They were careful with wrapping and moving our items, and remained pleasant and friendly throughout the entire process! The entire moving team was hardworking, polite, and transparent when discussing the timeframe, cost, and potential risks. We were very pleased with their services and would definitely highly recommend Safe Hands Relocation for anyone looking to move!