Safe to go Movers LLC

Bad Service!!!

It’s been 15 days since they picked up our stuff and they have not given us any updates about delivery. We were supposed to get it within 10 days and they’re almost a week past that. People are refusing to update us. I see now reviews talking of up to 30 days for delivery and having the same experience we are having. I know that the good reviews are about the pickup process, but once they have your stuff they really treat customers bad.

The movers were on time and they were nice, but they weren’t professional movers at all.
Even though I said our condo had to be empty, they kept wanting to close up the truck and leave. I had to keep on them to be sure to get everything that was to be moved.
When they were unloading, they scratched the floor in 4 places with the sofa. The movers acknowledged they did it & we should talk to James, the owner. I called James the day of the move and the next day. He had some story that we moved the sofa after his movers put in place which is a blatant lie and he knows it’s a lie.
The movers also scratched & marred some furniture. Even though boxes were clearly marked for their destination inside the house or garage, they didn’t move about half to the correct place. Now we have to drag things in from the garage. The young guys moving things do this gig for extra money on the weekend which is fine, but then train your employees properly. I too will file a complaint with BBB.
As another reviewer noted, James also insisted paying with Zelle or Cash app. Wouldn’t take a debit card which is also like cash.
I’m very disappointed in the service rendered as well as the lack of transparency and honesty in dealing with damage done by movers.

Kris and Mike went above and beyond to make my move seamless. I cannot be more grateful to them!