Safe to go Movers LLC

They showed up five hours late, which caused an immense problem when we reached my new apartment. I had everything set up with the maintenance crew as they were supposed to be there in the morning. No call no show and finally at noon. I called in and was told they would be there in 30 minutes, it was another two hours and they lied on the hours that I got charged. Do yourself a favor and go somewhere else.

These guys are a scam! Do your self a favor and find someone else. These guys broke vases, and made so much noise I got noise complaints at my new residence. Took over 10 hours for a 1 bedroom apt with 3 people. This is not even half the drama. To put it shortly it got so bad even cops got called.

After all that they tore a hole in my month old couch then tried to glue it back into place. To bad it's middle of a back cushion. Check the pics out you'll be shocked. Don't use these guys if you know what's good for you and your items.

Unfortunately I took a chance with safe to go movers and it didn't end well. 8 hours for a 2 bedroom apartment to our new 2 bedroom 15 minutes away

Over $3500 damage, $1800 move that took 2 days (for a 2bedroom), no safety, concern or care from the movers to the owners!

First the guys showed up late, high and with no masks. After they walked the property, they let me know that the owner did not tell them anything about also including storage in the move. They documented time of arrival and departure incorrectly-I was charged an extra hour for bad arrival/departure time, an extra 40 minute lunch and breaks in between.

Then they had me sign a document where I had to decide if I wanted to pay $300-$500 extra to have the move insured despite the advertisement stating that they are licensed and insured.

The movers were extremely unfriendly, high the whole time, and just seemed to be plain disgusted by the fact that they were even there. The whole time I listen to things in rooms being dropped, shattered, drug- sounds that made me call my insurance company bc I had lost all hope less then 30 mins into the move.

I had explained to them that I had just had a transplant and that I could not lift anything and that they would need to disassemble and reassemble the two beds and also that I could NOT get Covid. Despite that fact they failed to truly disassemble or reassemble anything properly. They piled boxes when I wasn’t present in a room, despite being overly labeled- which meant I’d have to carry and move them later. They only wore masks the first couple of minutes after arriving. There was zero concern for safety.

They were so slow that in the eight hours I paid them they didn’t even move a two bedroom apartment and I had to pay them to come back the next day. To move our two bedroom took them more than 14hours and 2days. And it was all prepacked!

So far we have found well over $3500 worth of damage to both personal property and to the previous home and the new home. We have multiple beds that are ruined a $900 medical recliner ruined. Broken furniture was tossed over the back fence in the backyard the only reason I found out about it was because the new neighbors notified me- that was a great introduction to the neighbors.

The only two pieces of furniture that they had to disassemble and reassemble were a queen bed and my child loft bed. The queen bed they didn’t actually take the frame apart they just moved it in one piece which made it very loose and cause gouges all over the walls coming up the stairs.

The part of the move that most disgusts me, despite all of the damage done, was that I found a bag with 18 screws left from my young child’s loft bed. The bag was purposely hidden in hope that I wouldn’t find it. Not sure what the thought process was there but it definitely was not for the safety of my child.

The advertisement says that there reputation is everything, but have done nothing to make this right despite my patience and me giving the owner the space and time to do the right and contracted things.
I’ve sent 9+ emails to the owner, James, with pictures and proof of the damage done by his movers. I have also called James close to 10 times, he stopped answering his cell phone for my number, he would only answer his office and he continually said he was busy and he’d get back to me but he never did.

They refuse to even pay the basic $.60 per pound of damage at this point so I have no choice other than to first let the public know this is NOT your moving company! Find another! Second, I have filed a claim with my insurance company who will be contacting “safe” to go movers, and third I’m going to have to bring them to small claims.