Schumacher Cargo Logistics Inc

I moved fra Copenhagen, Denmark to New York City in March, 2020. It was Corona-time with lots of unknown and anxiety. Schumacher was excellent: professional, respectful, helpful, and informative. Thanks!

The Schumacher team was very professional. They kept me informed along the way and my items arrived packaged very carefully and undamaged. We would highly recommend them.

Very much enjoyed working with Schumacher Cargo Logistics. We were kept very informed on our shipment and great care was taken to ship our couch from overseas. The delivery team was also very good. Would highly recommend using this team.

Awful experience overall; poor professionalism and customer service. The Company has poor values and definitively not customer oriented. They try to rip me off with additional costs over a "Door to door" agreed and signed contract for an international move, where I'm totally aligned to and within contract boundaries. This in addition to: 1. no engagement AT ALL from any of their agents unless you reach out first (every time I had to ask where all my furniture was). 2. their system sent an automated email "We'll contact you in 3-5 days for delivery time" after US Customs clearance and then agents 'forgot' to follow up; when I contacted them 2 weeks after I was told a bunch of lies. In fact, my stuff got "magically unblocked" 24h after. What a coincidence. 3. once I finally got contacted for the delivery, I was initially told to wait another month, which was the last drop I could take: like driving my stuff from Los Angeles to Seattle was going to take longer than a ship sailing half the planet from EU. Ridiculous for the few things I moved. It was simply too much. Definitively NOT recommended at all. And I'm not saying that, because of COVID-19, I kindly asked to be looked after because living in a totally empty space for months, in a Country you don't know, is tougher than anyone else. Which of course did not happen...

I used their service to move from New York to Frankfurt Germany. Price is a bit high but worth the money. The coordinator manager Eugene is very friendly and responsive; the packing team came on time, get the job done within an hour and wrapped everything quickly and professionally. They really know what to do with china, glasses, paintings etc. Items arrived in time and no damage. Excellent follow up customer service too.