SecureSpace Self Storage Berkeley

Super easy! Jared was super chill and helped me find the perfect size for the boxes I had in my car.

Jared at the storage facility was attentive to all my concerns when I accessed my unit. A pleasure to work with!

Jared was very nice and helpful! He answered all my questions and then after showing me the unit, he was able to get me half off my first month!

The four stars are for the front desk crew only, if I could give the place 5 stars I would, but ultimately management made my experience not good. If I could give this facility 1 Star without having an effect on the awesome guys at the front and only have it reflect the management and how the company is running things, I would be doing that.
The guys at the front desk are super helpful and did everything they could to help even if the company and management itself has really difficult to navigate issues and doesn’t give them a lot of power to help.
The management, company and customer service put a disabled person in a really difficult situation and potentially dangerous situation due to not training their call center staff on their facility layouts and accessibility. Not only is this super unprofessional and unsafe, but puts the disabled in situations that can lead to homelessness and loss of people’s items, livelihoods, etc.

I recently had the pleasure of renting a storage space, and I have to say that Erik made the entire process incredibly smooth and easy. From the moment I arrived, his friendly attitude and helpfulness stood out. He took the time to understand my needs and provided great recommendations that suited my requirements perfectly.