Self-Storage at U-Haul

HIGHLY RECOMMENDED! To Nadine and Dakota, A HUGE thank you from the Sitzler's. To anyone reading this; the Ladies at this location are exceptional at their jobs. They are so kind, caring, and accommodating. It's not often you find people of this compassion, especially when dealing with customers who have just been through a traumatic event. They were there for us. And U-Haul, itself, has been there for us, as a company. We have utilized the company for all of our relocation in the past 5 years and we are so thankful to have such amazing people who have helped us. ❤️?? Keep doing what you all do!! Thank you from the bottom of our hearts!

Ladies were great . My time of need was fast they got me in and out quickly. Great people would do more Business in the future. Thanks to all the staff and the help they provide.

Service was excellent. Staff was very friendly and helpful. Price on rental truck was fair. I had no issues at all.

You can improve on a lot. Starting with the two female employees who seem to run this location. One of them being a manager of sorts. Their customer service/people skills have to be the worst I’ve ever experienced. Definitely the worst in the Brooksville/Spring Hill area. Neither one should be working directly with the public/people. Their job should consist of anything else that does not involve direct communication with U-Haul customers. As for the services offered here. More like lack of services. Signs everywhere of the different products offered. Good luck purchasing either propane of renting a truck. There seems to almost always be an issue. No trucks. Propane is down statewide, according to these two gems. Etc.. Just, drive out of your way but GO ELSEWHERE!??

The staff was great and the General manager was super friendly and helpful. If I had to move again and store anything I would do it at this facility. I will also recommend this facility.