Self Storage of New Market

Nice people.
Can do all the paperwork over the phone or through email. Really nice when busy trying to do all the last minute stuff you forget about during a move.

Great to work with. Clean and best prices around.

Good

So this place advertises their storage units for certain prices but when you go there they charge you more than their advertised prices. When I confronted the female working the desk that her price was higher than what’s advertised on their website she told me that the owner wrote those prices and they didn’t understand what units cost. No idea how a random employee sets the prices for rental units. Pretty sure it’s false advertising at the least. And the only type of climate control this place has it that there it a roof and 4 “walls” around your stuff.

Just got a notice that they are raising the rent on our storage unit by $25 a month in 32 days. Do not use this storage facility!!!!!!

I notice that the storage facility responded. Notice that it has been months later. So let’s get I to the weeds of business. Firstly, what kind of person tries to blame the person updating the website for wrong prices? That right there would make anyone running the business look even more incompetent. Secondly, if you know the prices are wrong why don’t you change them? Because most people will buy a product if they are already in the store even if the product is a different price. This was considered an elegant practice in the 70’s and 80’s and still is, is called a bait and switch tactic. Thirdly, your storage units only have walls and a door. There is a two foot gap between the top of the wall and the ceiling. Not exactly secure.
And finally, climate control means just that. The climate is controlled and it is not +/- 23 degrees.

So now this place has instituted their late fee policy. They access these fees on the 6th and then call on the 7th. Once again they are taking advantage of people during the pandemic.