Self Storage Plus

Russell was great! Easy, great price, got the perfect size, very accessible

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DO NOT RENT AT THIS FACILITY! STAY AWAY! They use the excuse of 'keeping up with the market' to increase your rent every 5 to 6 months, but when you use the term market that implies fluctuation, but the price never decreases, only increases. Also, this place is not secure at all. There are supposed to be two functioning gates at this facility near the entrance and the exit, but both gates have not been working for over a year. When making a complaint that I should not have my rent increased until they fix the security gates I was promised by the District Manager that my rate would stay the same for at least 3 months, but it only stayed the same for 1 month, and I received a letter saying that my rate would increase the 2nd month. I have tried to reach out to the District Manager again, and she has yet to respond to any of my emails. That is poor customer service by a District Manager. This facility management lies, it is not secure, it is dirty and not well maintained, and they increase the rent every 5 to 6 months by a lot of money. It is probably better for you to rent at another facility that only increases the rent once a year at a small rate. I will never be back to a Self Storage Plus facility again.

Excellent people, the staff were the real reason we continued to get a unit there! Great service from Juliana and Phoenix.