Silverback Moving & Storage

I used Silverback Moving to move my goods in May 2016. Having moved 9 times, I can tell you without a doubt this is the worst moving experience of my life. The gentlemen moving my goods seemed poorly trained in packing and loading things in a professional manner. They found a way to dirty up my mattresses even though they were protected in plastic sleeves. Both my beds were reassembled improperly, with the master bed missing parts and damaged. I called Jim the owner the day of the move to notify him of the damages. He spoke with his crew and called me back admitting his team did not do the job properly. The two weeks following the move, I communicated with Jim who committed several times to come out to review and fix the damages. He never showed up and never called to say he wouldn't make it at the promised time. So i was finally left to handle fixing the beds and cleaning the mattresses myself so I had a place to sleep. The bed will never be the same as it has structural damage. Only when I contested the credit card charge 2 months later did Jim seem to care. Seems Silverback Moving just wants your money regardless of the level of service they provide.

I would NEVER recommend Silverback Moving. Customer beware.

Two thumbs up!

Same company as Schea Van Lines...beware of hidden fees they don't tell you about when booking

Silverback Moving co. damaged my $2000 leather sectional and blamed me for it. The two men who moved my furniture were friendly, but moved everything without measuring. I even told them to take the legs off of the furniture before moving it! I was more than willing to file an insurance claim for the damage, but since the owner (Jim) ducked my calls for weeks, I decided to let the courts deal with them. Of course they have multiple fake addresses and did everything they could to avoid being served. I hired Silverback in 2013 and decided to rehire them since they did an exceptional job back then - huge mistake. And, I injured my back so I needed a moving service. I feel betrayed and will never hire this company again. I will also spread the word. Stay away.

DO NOT HIRE THIS COMPANY. THEY RUINED MY FURNITURE AND HAVE BEEN DUCKING MY CALLS TO FOR THE REPAIRS FOR A MONTH. DO NOT HIRE THEM!!!!