Simple Moving With Crown Transfer & Storage Inc - Athens

Let me first state the movers that came to my house were great on the other hand the professionalism of the management and scheduler were not. After 2 video calls not only did they not estimate right on the truck we needed, I had to get 2 uhauls on my own. They packed the truck so tight that they busted my 55 inch tv and also my kitchen table. Which per the manager wasnt a big deal. They also lost the pieces to my new desk and took on to try and fix it and now has not called me back to make this right. Then made us file a claim for our busted items and can take 120 days. When you own a business and do this daily you should have some insight on how to take care of the customer. Best part they had scheduled 4 movers as this was a big move and 3 showed up. An hour after I was to be moving stuff they then sent 2 kids over to help. One being the managers son, who sat on his phone barely helped and was the one who lost the desk parts. They quoted us 7 1/2 hours and ended up taking over 6 hours on both drop off and pick up. This was the worst company I have dealt with as they didnt care about making anything right and all they cared about was payment. Which I was charged over 2,000 for this mess. I now have to replace a TV, table and new desk that should have been taken care of. Please beware they are not a professional service and will quote you wrong and not follow through to make anything right !!!

Wish there was an option to give more than 5 stars!! We worked with TJ, Chris & Johnny ...and they were beyond amazing! They were highly efficient, extremely polite and each had a great attitude. They took exceptional care of our furniture and home. Their level of service is what service should look like. They will always be our 'go to' from now on!

Driver needs more training ...pulling trailer 12258ae

Great experience with Crown Transfer. Very responsive, communicative and direct. Quote and pricing was extremely reasonable.

From initial contact to close out process was smooth and efficient. We had a lot to move and they sent us a 4 man crew and 2 trucks. They worked nonstop and were extremely professional and courteous. I appreciate everything they did to ensure our items arrived in tact and to make this move as smooth as possible. They go above and beyond!

Highly recommend. Thanks so much for making our move seamless!

They were very great moving company highly recommended they have moved me twice from NC to Georgia and just move to dublin GA