Sky Van Lines

April of 2024, Sky Van Lines moved my belonging from Las Vegas to Texas. They said all the right
things for me to go with them.

However, once I received my belongings in Texas, there was a lot of breakage. Furniture they
packed along with boxes I packed were damaged. The boxes I packed could only have been
damaged by throwing the boxes as they were packed extremely well.

After filing a claim with Sky Van Lines for damages, it took them until December to send me a check
which did not cover the damages at all.

I also want to note here that the person in charge of loading the truck claimed that certain things
were not included. He made it very clear that I should give them something extra or they would add
a larger charge to whatever I had already been quoted and agreed to pay. Because things were
being loaded that day I had no recourse. While things may or may not have been listed on the
paperwork, the person who came out the last time before the move was made aware of all
items and said everything was taken care of.

I would never use them again and would suggest that anyone wanting to hire a mover stay
away from Sky Van Lines.

Sharon Shooshan

The quote and initial process was seamless and a great experience. Angelica and Brian were great. I’ve been dealing with Kim post delivery and have requested now for a third time for a manager to contact me back regarding items that were lost upon delivery. My inventory sheet was not properly completed at pickup by staff, and items were not properly checked in and out at the warehouse - as I took advantage of their storage included in the move. The only notations on the inventory list were the ones I checked off myself at pickup and delivery. Nothing verifies my items were QCd after they left my custody. I was told at pickup they’d be checked in and out on the inventory sheet each time they were moved. The inventory sheet verifies this was not done. I completed the inventory sheet myself (as requested by the movers)This is unacceptable - especially given the fact Sky Van Lines was paid nearly $3000 for a cross country move. Be sure if you go with this company, you carry your own insurance and write down everything that is told to you, and validate your items are properly stickered and on the inventory sheet. Customer service has been lacking and evasive attempting to verify what happened to 2 items that are missing. God forbid you have sentimental items and nobody seems to be able to account for where your items went. Albeit none of my items were damaged, and that is one good thing, I still paid for the items that seemingly vanished into thin air. Attempted to give them time to contact me and have a phone call prior to writing this review - over two weeks to no avail. My main purpose is to give feedback to them on my experience to avoid this happening with other customers. Irrespective if they’re “investigating” this or not, it seems reasonable to call a customer regarding this type of issue. I’d see what other movers are available in the Valley before giving this company your hard earned money in this economy!

Boa mas estou procurando um amigo,que indicou mora em nevada Sky transportation Ricardo apelido James para agradecer a indicação e brasileiro mora em nevada e tem a micro empresa agora
Obrigada. Quem sabe vcs nao conhece para me ajudar

They were so attentive to my needs.
They were very careful with all of my items special with my white couch. Very professional, very friendly and very good prices.