Smartbox Moving and Storage

We've been trying to get our box shipped for over a week and don't get call backs or email responses to our inquiries!

My delivery if two boxes was delayed by a day which set back my project. The delivery driver, Gil, was a true professional, the delay was not his fault, and he put the boxes exactly where I wanted them. They need two or three more just like him.

Where do i begin? We ordered 8 they gave us 4 and told us on the day before of our move. When they came they told us we had 4 hours to fill them for pickup otherwise they wouldnt be able to pick up their boxes in time for our close date where we had to vacate. They dropped a box on the street. Later when we asked for delivery from their elizabeth storage facility they informed us one of our boxes broke and they had to transfer the contents to a new box. No big deal. But we later found out 2 of our 4 boxes had their padlocks broken off and to this day my kid's bunkbed side piece is missing where we now have to replace their bed. Their delivery and dropoff staff were nice and personable. The service itself sucks. We secured 4 boxes at the last minute from uhaul. Much more expensive but didnt have to deal with this lowgrade nonsense.

DO NOT USE! Go with a real company like zippy or pods!
They cancelled on us THE DAY WE WERE MOVING, leaving us completely hanging and they didn't provide any solutions!!!!