Smooth Move Logistics Miami Movers

If you value your possessions and expect reliable service and accountability, I would caution against using Smooth Move Logistics for your moving and storage needs.

Over the course of 2.5 years, my family entrusted them with our belongings, paying an exorbitant $800 per month for storage alone for items from a 3-bedroom house. This amounted to a staggering $24,000, not to mention the additional $8,000+ we spent on their moving services. For such a large investment, one would reasonably expect a level of care and responsibility that was sorely lacking.

Upon receiving our items from their storage facility, we discovered a number of damaged and missing items. Our large screen TV was irreparably destroyed and most importantly, a priceless $1,600 piece of antique furniture—a cherished family heirloom—was missing altogether.

In our phone and email exchanges, Mauricio claimed the missing item was not in their warehouse and effectively washed his hands of any responsibility. Mauricio's proposed resolution, a $250 check, did not come close to covering our losses. Despite expressing our dissatisfaction, and spending $30,000 over 2.5 years, we have not received further communication in over three months.

Excelente servicio!!! Cuentan con un equipo de trabajo muy capacitado y atento.

Junior - I hope this is your site because I seek to give you a 5-star review ? your kind considerate and professional manner made the “smooth” move that much better. Thank you for for the follow-up the night before and for being so understanding as to our deposit, antique furniture, etc. We will definitely contact you for our next move ?Best, MWebb

We had lots of items missing once we received our shipment on the other end. All our boxes were accounted for, so it was definitely funny business going on at the time of packing. We had lots of unopened top-shelf alcohol missing, as well as other brand new, new in package designer goods missing. I am kicking myself for not standing at the door to mark down and inventory every box as it was taken out the door.