Sound Moving & Storage

I'm surprised by all the high reviews. Sound Moving deeply gouged our dresser and broke the footing on another dresser. They put all the dressers back in the wrong rooms. They switched the washer and dryer and didn't connect either. Upon replacing everything they left all our boxes in the garage and didn't bother to bring them inside. We had all our mattresses covered with mattress coverings. These were not on when we came home. All of our mattress were covered in mud, streak marks and foot prints.

We used them to move things for a floor replacement. I'm always cautious with people handling important items due to past experience. We filled our garage with fragile items and put all our clothing in bins on a raised shelf. This would be at least 40% of the total belongings. After they finished they said that it was more than they anticipated and billed our insurance an extra $2k. They should have refunded money since we moved almost half of the items before they arrived. I feel this is insurance fraud. I would never do business with this company again.

They have storage unit for rent and a moving company.

They have storage unit for rent and a moving company.