SpareBox Storage

Salesperson advised I can have an apointment to view the space - just call the number. I call the number and am told I MUST rent the space prior to viewing it - the only way they do things.

I rented the space anyhow - location and size what i needed despite the higher price point.

Access was easy to the facility, however unable to get into the unit - door didn’t work.

Ultimately was given another unit in the same location - initial solution provided was to let me know via text when they could get in and the unit would be available. Not much thinking going on.

Customer service (calling an agent) is outsourced to some country - difficult to understand some of the people I’ve spoken with.

Good news - the space meets my short-term needs. Bad news, there’s virtually no help and the price isn’t very attractive. Will see how it goes - looking for option B.

Nas was wonderful to work with.

Spoke to Miguel to let him know I would be late on my payment. He was super sweet and answered all of my questions. Wonderful service for sure.

Great experience all around Aaliya was very helpful and kind. She went above and beyond.

Great customer service