Storage Depot

Rented this unit jo78 and it showed it was in Monteagle called cleared that up went to check it out before bringing my stuff to it and it has a wooden floor in it that is rotted out and dangerous. Going to call Monday and cancel this death trap.

Patricia was extremely helpful and very polite.

Dealt with Angela. Helped out tremendously. The facility itself needs to be better taken care of. The gate is broken and someone can access the grounds at any given time. Smallest unit cost me 52.00 a month. That's with their insurance. I used it because it was close and convenient.

Thank you

Charles Goggans

I would give less star review if possible. I am so angry with this place we have rented a unit for almost 3 years from this place over the 3 years the price escalated every two to three months we would get a notification that the rent was rising.The security cameras were always broken and the gate never closed like it was supposed at night. We made the mistake of paying next month rent and then we found a cheaper unit and moved our stuff what's left of it that's not ruined from the literally standing water that was inside the unit when I opened it and guess what when we call and send the pictures in o they don't refund any advance paid rent payments so we are out almost $300 for a empty wet unit. This place was a hassle they start harassing you before your next month rent is even due with emails and texts constantly and when you call you can never get anyone who speaks English good to understand what they are saying. We had a issue a few months ago where we had to be late didn't have a choice and omg thelus woman calls and says we have 48 hrs to have everything out and we are panicking and trying to figure something out but we called back and got a different person and they were like no you are fine you have until the beginning of the next month to pay the rent your things are fine. Just a awful place and I would never rent from them again and will tell people not to rent from them.

I did a check in to store my camper there in May 2021. I arrived to check the site out. I found the gate broken and reported it before Memorial Day, I was told they were aware and it would be fixed in the next couple days. I did not feel it was secure enough to leave my new camper there. It would also be very difficult to get a camper into the site without going into a residential yard. I canceled the parking reservation. As of 3/14/22 the gate has not been fixed. I have gotten no response from management about fixing the gate after several requests on the phone and email. I have another unit there and they raised the rent. They added new units but will not fix the gate.