10172 TN-56, Coalmont, TN 37313
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I leased a unit here in September 2021. The electronic gate was broken @ i reported it @ was assured it would be fixed. I also purchased insurance on my belongings. I went back twice checking on things, the second time a few days before Thanksgiving to get my blender. All was fine. Gate was still broken. I drove NY on January 19th, @ saw the door to my unit open @ some of my things outside on the ground. I immediately pulled in @ was shocked to find id been literally wiped out. What was gone, was thrown around, broken, I found my grandmother Bible on the field... when I finally got them to answer the phone they said they'd tried to reach me but couldn't @ there were multiple police reports. They then informed me that insurance wouldn't pay. Calling the local police, there was only one report made and that was mine. Coppersafe then sent me a text listing items not covered, which coincidentally covered almost everything I was missing. They then falsified a date on my report of the break in, claiming it was 10-01-21, when I'd been to my unit November 25th 2021 @ all was well. They have since offered me 1000.00 which I refused @ told them my lawyer will be in touch.I find out interesting that there is another unit right down from mine that the police opened the door as it had no lock. This unit was stuffed with everything from fu n inure to guns, clothes etc, yet left unlocked @ remained untouched while mine which was locked was broken into @ things stolen that can never be replaced. We heard that coppersafe knew about the breaking @