Storage Depot

This place is a total scam. They offer a $1 for the first month, which i paid in the 24th. On the 1st they charged me, and on the 4th they locked me out. When I called to ask they told me that the $1 covered the end of October, and I was due on the 1st. Their disclosure even states that the amount covers a 30 day month not a 28 day billing cycle. When I read them their own disclosure, they came back with the 'solution' that they would prorate the first month and then use the $1 move in for the second month, which would still cause me to be late (allowing them to still lock me out and charge a late fee).

While I was there I saw the manager cut the lock off of somebody's unit and then leave with the unit wide open. Two days later that unit was still wide open. Two other tenants told me the manager cut their cords and broke their property. I'll be moving my stuff out of there for sure.

I've gotten my attorney involved, and I'm reporting this to the BBB, consumer services, social media & news outlets. Corrupt businesses need to be stopped. This is not the only issue, just the fibsl straw. They've made promises for rates that they fail to fufill, they dont follow proper eviction laws, and their customer service has no understanding of the word service. Many of their doors wont stay up, the locking mechanisms are broken on quite a few, and gge grounds are poorly kept. There are weeds growing everywhere and in the parking area you can't even distinguish which spots are which because of the weeds overgrowing and the place markers and all moved all over the place. The lights are all broken and flash on and off giving a strobe effect that makes the place look like it's out of a horror movie. And the office is shut down but looks like a tornado tan through it. This place is the pits, total trash.

The attached picture shows that their billing cycle DOES NOT go from the 1st to 31st but starts on the move in date and that the rate covers a 30 day month, not a prorated one. Not surprised that every review this place has is negative.

This place is infested with mice, I would recommend you stay away from these storages. I tried moving out and they never call you back and they still charge you after you have gotten out of the storage unit.

Angela was great in assisting me and was very friendly

The only issue I have had has been with Google placement for the storage unit. Otherwise I am VERY pleased with the company.

It was ok to have a fairly cheap place to park my RV. With that in mind, the weeds are so bad over there and no matter how many time you bring it up, they don’t take care of it. This makes it a vermin hazard which can bring in snakes, and the majority of the snakes around here aren’t too friendly. The side gate is paddle locked with a chain, but a normal sized person can squeeze through it. I have seen kids going in and out the side gate, luckily all my stuff was ok. I definitely don’t recommend this place. They just want your money!