Storage Etc at Crossroads

Storage Etc. is fantastic! Clean, secure, and the staff is incredibly helpful and friendly. Highly recommend for all your storage needs.

DON’T USE THEIR SERVICE! Got our 65” TV stolen after paying them $160 every month!!! Good thing they left some of our stuff. Found out today that our lock was cut. No refund will be given and will have to file a police report and only then they can file a claim from the insurance.

After reading all the comments about the stuff being stolen, I can’t help but think if this is all an inside job!!!

the new team is absolutely fantastic, the unit is clean, and the few other tenants I spoke to are happy with the new direction of the facility.

If you want your belongings stolen and for no one to care, this is the place for you! We've been burglarized twice in 5 years, in 2 different units. This most recent one there was a string of burglaries. Did they bother to tell the tenants? Nah, that's bad PR. Contacted the pathetic regional manager, Justin. No apology, no empathy, simply pointed out that they don't do refunds and that we signed a release of liability and arbitration agreement. They are too cheap to put security cameras in the interior hallways so thieves have free reign. We've already told every customer we've seen at the facility to move out, as we are in the process of doing. This is the worst business in Santa Maria.
We're moving to a different facility that is less expensive, has actual security throughout the buildings, and is climate controlled.
DON'T STORE YOUR STUFF HERE!

Horrible!! DO NOT STORAGE HERE!!! The Police Department is investigating our robbery and multiple other robberies that have been going on undetected here… the lock and storage door were not damage and we bought our lock at their own store so I’m left to assume many theories…