33579 Euclid Ave, Willoughby, OH 44094
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Great price and Robin at the front desk made the process go very quickly. I was in and out
The price and overall experience would merit a higher rating. HOWEVER, I found that I was put in collections for $205 last week. I gave the facility 11 days notice of intent to vacate and cleared out with time to spare; informed them that the unit was clear and ready to let for the next customer. They have been uncooperative in resolving THEIR clerical error with me and hang up when I look for them to resolve it in a professional manner. Also, there was no communication for the 12+ months after I quit their service; nothing until I received a call from the bill collections agency they chose to employ, threatening my credit rating. I will post again regarding the status of this error on their part.
I was truley happy with my experience today at Storage Kings. I have tight budget to work with for 2025. Robins, the manager, gave me some great suggestions and made my complex storage needs a reality and under my budget. I have a fantastic partner in Storage Kings.
Great job she deserves a raise