Storage King USA

Luanne was absolutely a pleasure to work with. Welcoming with a warm smile right from the start. She has excellent customer service skills and she made me feel that I definitely chose the right place to store my belongings. Thank you again Luanne for all your help. I appreciate you.

Great place and great commugnication!

They keep raising prices the parking lot pot holes are crazy and they never respond to voice mail email etc. look elsewhere!

Stay far away from this place. A complete joke of a company. I’ve been at this location for 10 years. The past 2 under there management has been awful. The property has gone to hell. When you ask about the massive potholes being filled; they promise it’ll be done, but never happens. They won’t touch the parking lot until the new climate controlled buildings are built. Semis bottom out because the pothole into their area is so large. Endless price increases with no manager on site and no property up keep.

I’m the most mad now because I’ve been out of a spot for 2 months. No one answers the phone and no one is in the office. (Not my problem) My account was charged for another month. I’ve talked to multiple “managers” and no one can issue me a refund. It should easily be adjusted according to my move out date.
Hopefully someone that actually makes decisions sees this review.
You only have a manager problem because you tie your employees hands. I rent 7 units and they couldnt wave the $25 admin fee for moving 1 building over. (Just bad service) They can’t do anything in the system without authorization from up top. They just have to sit and get yelled at about things the company decides to do to people.
A great small town storage has been ruined by more of cooperate idiots.
Please reach out storage king, maybe you care, you probably don’t

Place is an absolute disaster, many years ago it was okay but now it completely fell apart. I had a unit and I had a boat inside and I wanted to move locations because I would scrape every pothole in the storage place because of how bad it is. I moved out over a month ago and I’m STILL paying and they sent me a letter that rent is going up and my unit is vacant. I tried going up there several times and there’s nobody in office and called probably 30 times and left voicemails and still I hear NOTHING BACK. It is a free for all people park anywhere they want. There is absolutely no management. DO NOT DO NOT GO HERE