430 I-10, Seguin, TX 78155
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The staff is absolutely wonderful, I can't say enough about them.
A1 services highly recommend this place ?
Sabrina is amazing when it comes to customer service she is very knowledgeable about the available storages. Reasonably priced I highly recommend coming here. I will be definitely telling my family and friends.
Update as of August 1st, 2023. I am trying to reach out to the Corporate Office. Anna Mae yells and hangs up in my face, so I doubt my messages are being given to the District Manager. I FINALLY had a day off, but was in meetings all day. I didn't want to bother my attorney with this at this point. We were handling other matters. I just saw that the owner left a very polite response to my review. I truly want it to have a nice ending. I called Saturday, ready to go to the location in person. I started by saying, 'I love Storage King - they have an excellent reputation ..- I was cut off abrupyly by Anna Mae as she said sarcastically 'Oh, I can tell! I saw your review!'
Corporate (which is whom I tried to reach out to online with the following message...) Please email or text me. I would greatly appreciate it.
I have been treated very unprofessionally by the Storage King location in Seguin, TX 78155. It was previously called Green Light Storage. Please see the Google review I, unfortunately, had to write. The person by the name of Anna Mae (the lesser rude named Pat) is very rude and combative. She now hangs up in my face when I call because she read the Google Review. Unfortunately, I had to EXPERIENCE the Google Review incident firsthand! I am supposed to be awaiting contact from her District Manager, but she kept saying 'I TOLD YOU HE WAS OFF TODAY!' since last week. I was misled when I reserved and paid for a small 5x5 climate-controlled Unit + a $29 administrative fee, plus insurance. She said she owes me NOTHING because I reserved via a third party. The size unit and the location I thought I was receiving aren't available. I have only been offered that my payment (470 total so far) be applied to a much larger unit at a location that is not near me. PLEASE HELP! I even offered to be placed on a waitlist but there is no talking to her since I left the Review. This is VERY poor customer service.
Sabrina is very nice and accommodating. Clean establishment with solid security.
Nice and well kept prices are to high