Storage Lounge

I’m giving a one-star review because I can’t give less. This has been my worst experience by far. On two occasions, I explained to the lady in charge that I couldn't pay immediately because I was moving to a different city and had to change jobs. Despite the challenges, I always managed to pay everything. Last year, when I went to the storage facility to drop off some items, the same lady, a blonde, somewhat large woman, blocked my way out of the parking lot. At first, I thought I was in her way, so I moved to the left, but she also moved to the left, positioning her truck's hood against my car. I was bewildered, having no clue what was happening, and then she started yelling at me to get out of the car. I genuinely feared she was going to get physically aggressive.

When I got out, her assistant, a brunette man in his early 30s, claimed I hadn't paid my rent. I showed him proof that I had, yet they dragged me into the office until the lady pulled up my bill. She saw I had made my payment slightly later than usual and got offended when I explained my situation. She yelled at me incessantly. Today, she closed my contract without any explanation, even though all my credit cards are on file to ensure my payment is never late again. I received a message saying, 'Thanks for doing business with us,' and when I logged in, my account was gone.

This review is for everyone who thinks this is a safe place to leave their belongings. Let me tell you, it isn’t. One day, you'll wake up and find out your things are gone.

Very nice.

Wonderful place. Thank you

The lady was very helpful.she had good customer service. Nice place.

Great facility. Kept clean. App for doors make going in and out super easy. Great staff. Highly recommend