86 Pershing Dr, Derby, CT 06418
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Would definitely recommend, Tara was friendly and professional had me set up in no time
Tara was great!
Helped me with everything I needed to know. How to get in the gate, where my unit was, how to access it. Etc. great service.
My experience was awesome and the customer service was respectful with good manners, I witness a phone call of a customer calling , harassing and hanging up on the manager there , while she was trying to explain with low tone voice and giving respect to this customer. She was very polite , I give her a 10. A+. Storage is well kept and clean
CAVEAT EMPTOR: 8/13 - The beginning was great - unit was clean and ready and we got what we thought was a deal on renting our unit for $300 for 3 months. Until we received a call to inform us that the rental was only good thru 10/31. I asked how this was possible - it's not a full 3 months, the woman said 'It was in my contract for 3 months - but not a full 3 months - and that I should have read it before I rented'. Not cool, I felt completely screwed. Luckily, she called to let me know; I am picking up the last of my stuff tonight otherwise I would be paying another $157 plus tax for an additional month. Oh, and a real bummer the 'security gate' was wide open for 8 of the 11 weeks my stuff was there. READ YOUR CONTRACT BEFORE YOU SIGN... Nice place, expensive, sneaky, and property was not secured.
Amazing customer service !